Iberostar Tucan – Riviera Maya – Iberostar Tucan Hotel and Resort
Iberostar Tucan
5-star All-Inclusive
Riviera Maya, Mexico
1 (888) 774 0040 or (305) 774 0040
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Iberostar Tucan

Iberostar Tucan - All-Inclusive - Playa del Carmen - Riviera, Maya

The IBEROSTAR Tucán Hotel is a 5-star All Inclusive beachfront resort that is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. The IBEROSTAR Tucán Hotel sits on the Caribbean beach of Playacar along the Mayan Riviera. The IBEROSTAR Tucán Hotel is the perfect destination for family vacations, where visitors can relax in perfect harmony with nature as well as enjoy a generous variety of activities, dining services, and the most modern properties.

Rainforest Refuge. Paths within the IBEROSTAR Tucán Hotelallow guests to admire Mexico's most representative flora and fauna. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The Iberostar Tucán has proudly received the Green Globe certification.

Storybook Beaches. One of the privileges of the IBEROSTAR Tucán Hotel is its proximity to the Yucatán Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches and a well-deserved vacation.

Extensive Entertainment Offering. The IBEROSTAR Tucán Hotel offers many activities from which to choose. The entire family will enjoy playing sports and the kids can have a blast at Kids Club. Moreover, vacations are always a great opportunity for unwinding. The hotel's top spa is the ideal spot for tranquility and indulging in a relaxing treatment or massage. As the sun sets, the hotel lights up with exciting live shows.


IBEROSTAR Tucán Hotel guestrooms have everything necessary to make your stay feel like home. Our guestrooms are divided into three main accommodations: 324 Standard Guestrooms, 24 Junior Suites, and 2 Presidential Suites.



Entertainment at Iberostar Tucan

The 5-star, all-inclusive IBEROSTAR Tucán hotel is truly a unique stay, guests can encounter all sorts of monkeys, tropical birds, fish, turtles, and other indigenous flora and fauna which makes this hotel a proud holder of Green Globe Certification. That’s not all, from thrilling entertainment to scrumptious dining options, your all-inclusive stay in Riviera Maya is bound to be exciting and relaxing!

Entertainment for children and teens

From shows, dancing, games of every description and an incredible spa just to pamper, indulge and relax and all sorts of fun programs for kids, the entertainment is non-stop at the 5-star, all-inclusive IBEROSTAR Tucan Hotel. The magical rainforest makes everything you do that much more exciting.

Kid’s Pool: A place to swim just for the youngsters. Hours: 10:00 AM-4:30 PM. For children from 4-12 years old. 

Kid´s Club: The place to get together for organized games and free play. Hours: 10:00 AM-4:30 PM. For children 4-12 years old.

Mini-Discotheque: Where the young set can mix, mingle and dance. Hours: 8:00 PM-9:00 PM. For children from 4-12 years old.

Films: All the kids’ favorites. Hours: Starts at 12:00 PM. For children 4-12 years old.

Game and Reading Room: Play some cards or curl up with a good book. Available 24 hours. Hours: 10:00 AM - 6:00 PM with staff. For children 4-12 years old.

Spanish Lessons: Learn to speak Spanish! Hours: Starts at 4:00 PM - Wednesday.

Entertainment for adults

Dance Instruction: Learn all the popular steps. Hours: 12:30 PM.

Theatre : From musical reviews to magic and more. Hours: From 9:30 PM-10:00 PM

Karaoke: You’ll do it “your way.” Hours: 11:00 PM - 12:00 AM - Monday and Thursday. For adults 18 years of age and older.

Sports at Iberostar Tucan

With the famed Caribbean waters of the Mayan Riviera and a lush tropical rainforest as backdrop, could there be a more idyllic spot to play sports? The 5-star all-inclusive Iberostar Tucan Hotel has an outstanding variety of activities for everyone. Dive and snorkel on the world-famous reefs, teeming with life and unbelievable beauty. Play tennis all day and well into the night. Or simply relax and tone with yoga, and a great workout at the fully equipped health club. The lush tropical rainforest and the miles of soft sandy beaches will keep you tone, fit and inspired.


Tennis: Work on your backhand or just enjoy hitting a few balls with a friend. Hours: 8:00 AM-10:00 AM - Monday-Saturday. Reservations: Required.

Yoga Classes: Relax body, mind and spirit in a most breathtaking environment. Hours: 10:30 AM-11:30 AM - Monday, Wednesday, Friday, and Sunday.

Beach Sports: Enjoys soccer and beach volleyball, sunbathe and exercise while having fun. Hours: 4:00 PM-5:00 PM.

Dance Instruction: Learn all the most popular steps. Hours: 12:30 PM.

Riflery: Explore the grounds with a great aerobic activity. Hours: 10:00 AM–4:45 PM. Reservations: Required.

Archery: Try an ancient sport that really develops good hand-eye coordination. Hours: 3:00 PM.

Zumba: Enjoy a fun, lively, rhythm-filled workout. Hours: 4:00 PM.

Water sports

Aqua Gym: Reap the benefits of an incredible water workout. Hours: 11:30 AM.

Scuba Diving: Diving Center run by Dressel Divers located right on the beach of the hotel. International Certified instructors, dive safely in comfortable boats designed for diving. Diving Center PADI 5 STARS. Hours: 9:00 AM - 5:00 PM

Snorkeling: Explore an entire ecosystem in just a few feet of tropical water. First hour is free, additional charges incurred afterwards. Hours: 8:00 AM - 5:00 PM.

Catamaran: Experience the majesty and speed of these beautiful boats. First hour is free, additional charges incurred afterwards. Hours: 8:00 AM-5:00 PM. Reservations: Required.

Pool Sports: Reap the benefits of an incredible water workout with waterpolo, aqua gym, water volleyball and water basketball. Hours: 11:00 AM

Windsurfing: Learn how to ride the waves with this thrilling sport. First hour is free, additional charges incurred afterwards. Hours: 8:00 AM–5:00 PM. Reservations: Required.

Powered watercraft: Zoom over the waves in everything from jet-skis to wave runners and more. Additional charges apply. Hours: 8:00 AM-5:00 PM. Reservations: Required.

Parasailing: Take to the sky for an incredibly breathtaking experience. Additional charges apply. Hours: 8:00 AM-5:00 PM. Reservations: Required.

Services at Iberostar Tucan

The all-inclusive, 5-Star Iberostar Tucan hotel staff is absolutely committed to making sure your stay is everything you’ve hoped for, and more. We have all the conveniences and amenities to make your stay flawless.


Concierge: Eager and knowledgeable, ready to help make your stay flawless. Hours: 8:00 AM - 11:00 PM.

Room Service: Enjoy food and drink without leaving your room. Hours: 11:00 AM - 11:00 PM.

Gratuities, Taxes: All tips and taxes are included, so there’s nothing to worry about.

Palapas: A shady spot to take a nap.

Game Room and Library: Enjoy a hand of cards or curl up with a good book. Available all day. Hours: 10:00 AM - 6:00 PM under staff supervision.

Cyber Café: IBEROSTAR Paraiso Mayas’s portal to all things web-related. Hours: 24 hours a day.

Services with extra charge

Sensations Spa: Pamper yourself with a full range of spa services including massage, facials and therapies that calm and soothe. Hours: 8:00 AM-8:00 PM. Reservations: Required.

Shopping Center: From souvenirs to sundries and everything in between. Additional fee required. Hours: 9:00 AM-9:30 PM.

Medical service: Feel safe and enjoy your vacations Medical services 24 hours. Additional fee required. Pharmacy: 9:00 AM - 2:00 PM | 4:00 PM - 7:00 PM

Starmarket: Exclusive Iberostar products are on offer as well as conveniences and sundries. Additional fee required. Hours: 9:00 AM-9:00 PM.

Babysitter: Happy to look after the little ones for you. Additional charges apply. Hours: 24 hours a day. Reservations: Required.

SPA Sensations - Iberostar Tucán & Quetzal

At our all-inclusive Iberostar resorts we aim to create an atmosphere that enlightens all of your senses and our Spa Sensations is no different. Picture yourself receiving a massage under our palapa that sits in the middle of the jungle. You’ll be one with nature as you soak in the sounds of the birds, the palms swaying in the breeze and the waterfall splashing.